At Royal Resortica, we are committed to protecting your privacy. Whether you book a family stay, a romantic getaway, or a grand wedding celebration with us, rest assured that your personal data is handled with utmost care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our resort, use our website, or engage with our booking services online or offline.

Information We Collect

We may collect the following personal information when you use our services:

1. Booking & Contact Information

  • Full name

  • Contact number

  • Email address

  • Postal address

  • Identification proof (as required by law)

2. Payment & Billing Information

  • Payment method (card/bank/UPI)

  • Billing address

  • GST number (for corporate bookings, if applicable)

3. Event & Stay Preferences

  • Room preferences

  • Event details (e.g., number of guests, wedding dates)

  • Food and decor preferences

4. Website Usage Data

  • IP address

  • Device type and browser

  • Page visits and click paths

  • Referral source

Purpose of Collecting Your Data

Your data helps us deliver the best luxury resort experience, tailored to your needs.

We use the collected information for:

  • Room, event, or banquet bookings

  • Customer support and communication

  • Payment processing and billing

  • Enhancing our resort services

  • Marketing offers, newsletters, or special promotions (with consent)

  • Legal compliance and safety regulations

Data Sharing & Disclosure

We do not sell or rent your personal data.
However, we may share your information with:

  • Service Providers – for payment processing, room service, transportation, etc.

  • Government Authorities – when legally required (ID proof, tax compliance, etc.)

  • Third-party Partners – such as caterers, decorators, or photographers (with consent) for wedding/event execution

All third-party vendors are obligated to maintain data confidentiality.

Cookies & Tracking Technologies

We use cookies on our website to enhance your browsing experience. These help us:

  • Understand how users interact with our site

  • Remember your preferences

  • Show relevant ads via Google or Facebook retargeting (if applicable)

You can manage or disable cookies in your browser settings.

Data Security Measures

At Royal Resortica, we ensure your data is safe through:

  • Secure HTTPS encryption

  • Firewall and antivirus systems

  • Secure access controls for internal staff

  • Regular audits and compliance checks

Despite our best efforts, no online data transmission is 100% secure. We encourage customers to use strong passwords and avoid sharing personal details over unsecured networks.

Email Communication & Opt-Out

If you’ve subscribed to our newsletter or provided your email during booking, we may send you updates about:

  • Booking confirmations

  • Special seasonal offers

  • Resort events or loyalty benefits

You can unsubscribe at any time using the link provided in our emails or by contacting us at booking@royalresortica.com.

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If we discover any such data collected without parental consent, we will delete it promptly.

International Guests

For guests booking from outside India, your data will be processed and stored in compliance with Indian data protection regulations. By using our services, you agree to the transfer of your data to India.

Updates to This Privacy Policy

We may revise this policy from time to time to reflect changes in our business or regulatory requirements. Updated versions will be posted on this page with the revised date.

Please check back periodically for updates.